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Tsuang Kuo

 
Extension E-mail/Homepage
4653 kuo@bm.nsysu.edu.tw

AREA of EXPERTISE

Production and Operations Management, Quality Management, Enterprise Resource Planning

WORK HISTORY

2014-present

The Quality Management Research Group of Chinese Quality Society

2014-present

Deputy editor-in chief, Quality monthly, Chinese Quality Society

2012-present

Coordinator, International Affairs, Chinese Quality Society

1993 - present

Associate Professor, College of Management, NSYSU

 

 

EDUCATION

Ph.D. Industrial Engineering, University of Cincinnati, 1993.
Master of Science, Industrial Engineering, Ohio University, 1990.

PUBLICATIONS

Refereed Academic Journals

 

  • Wu, Y. C., J. P. Shen, T. Kuo* 2015, An Overview of Management Education for Sustainability in Asia. International Journal of Sustainability in Higher Education, 16(3), pp. 341-353. (SSCI)

  • Iuan-Yuan Lu, Tsuang Kuo and Jyung-Yau Chen, 2015, The Evolution of Taiwan’s Solar PV Energy Policy, Energy Sources, Part A: Recovery, Utilization, and Environmental Effects, 37, pp. 1253-1259. (SCI).

  • Chao-Ching Wei, Iuan-Yuan Lu, Tsuang Kuo, Sheng-Chan Chiu, 2013, Exploring the industry follower's entry strategies from China's bandit business model, Chinese Management Studies, 7(3), pp. 360-381, DOI: http://dx.doi.org/10.1108/CMS-Sep-2011-0080, (SSCI).

  • Iuan-Yuan Lu, Tsuang Kuo, Sheng-Chan Chiu, Wen-Pin Lee and Chia-Chi Hsu, 2013, The Effects of Professional Service Quality on ERP System Satisfaction, INFORMATION, An International Interdisciplinary Journal, 16(12B), pp. 8635-8652. http://www.information-iii.org/abs_e2.html#No12(B)-2013 (SCIE)

  • Yen-Chun Jim Wu, Tsuang Kuo and Ju-Peng Shen, 2012, Exploring Social Entrepreneurship Education from a Web-based Pedagogical Perspective, Computers in Human Behavior, (in press), http://dx.doi.org/10.1016/j.chb.2012.08.012. (SSCI)

  • Iuan-Yuan Lu, Tsuang Kuo and Wen-Pin Lee, 2012, Toward User Satisfaction of E-Learning: The Roles of Qualities, Social Influence and User Beliefs, INFORMATION, An International Interdisciplinary Journal, 15(11B), pp. 4855-4870. (SCIE)

  • Iuan-Yuan Lu, Tsuang Kuo and Ting-Syuan Lin, 2012, Coopetition and Recompense between suppliers and retailers in a Duopoly Petroleum Market, Journal of Quality (品質學報), (已接受 2012/6/3) (EI)

  • 戴志言、黃北豪、郭倉義,2011,微型創業與管理控制系統:文藝復興咖啡館興亡錄, 中山管理評論個案專刊,(已接受 2011/12/9) (TSSCI).

  • Iuan-Yuan Lu, Tsuang Kuo and Wen-Pin Lee, 2010, Examining the Effects of Information Quality on Behavioral Intention of Knowledge Management System, Journal of Quality (品質學報), v. 17, n. 4, pp. 297-309 (EI)

  • Tsuang Kuo, Tsun-Jin Chang, Kuei-chung Hung, and Ming-yuan Lin, 2009, Employees’ perspective on the effectiveness of ISO 9000 certification: A total quality management framework, Total Quality Management & Business Excellence, v. 20, n. 12, pp. 1321-1335. (SSCI)

  • Tsuang Kuo, Chung-Han Lu, Hsien-Tang Tsai, Yi-Yuan Tseng, 2008, User Acceptance of E-learning System: A Self-Directed Learning Perspective, Journal of e-Business (電子商務學報), 10(4): 963-988, (TSSCI)

  • Tsuang Kuo, Ruey-Dang Chang, et al., 2008, An analysis of the effectiveness of activity based accounting: a case in a steel mill, International journal of Chinese management review (中華管理評論國際學報), 11(3), pp. 1-31. (in Chinese)

  • M.S. Shih, C.Y. Lin, Hsien-Tang Tsai, Tsuang Kuo, J.D. Day, 2007, The selection of critical ERP modules for steel industry, Data Analysis (數據分析), 2(3), 11 – 28. (in Chinese)

  • M.S. Shih, J.D. Day, Hsien-Tang Tsai, Tsuang Kuo, 2007, A study of intrafirm knowledge sharing, Journal of business modernization (商業現代化學刊), 4(1), 1 – 6. (in Chinese)

  • Iuan-Yuan Lu, Tsuang Kuo, C.T. Chang, 2005, An exploration in knowledge management for traditional industries, Journal of Industry Management (產業管理學報), 6(1), 44-50. (in Chinese)

  • Tsuang Kuo, Iuan-Yuan Lu, Chiung-Hui Huang, and Guo-Chiang Wu, 2005, Measuring users perceived portal service quality - An empirical study, Total Quality Management &Business Excellence, v. 16, n. 3, pp. 309-320. (SSCI)

Conference Papers

  • Tsuang Kuo, Gwo Yang Tsai2, Iuan-yuan Lu and Rune Wu, 2015, Users Perceived Quality of Mobile Instant Messaging – Experience from Taiwan, ANQ Congress 2015, September 23-24, Taipei, Taiwan. (Best paper awarded)

  • Tsuang Kuo, Chiasan Chang, Iuan-yuan Lu and Ka-Seng Ng, 2015, What drives customers toward online brand community: Experience from 3C products, ANQ Congress 2015, September 23-24, Taipei, Taiwan.

  • Tsuang Kuo, Chih-Ta Chen, Iuan-yuan Lu and Chun-yu Chen, 2015, Users’ perceived quality of self-service technology: a study of airlines’ check-in kiosks, ANQ Congress 2015, September 23-24, Taipei, Taiwan.

  • Tsuang Kuo, Chih TA Chen and Wan Jung Cheng, 2014, Will customers patronize? Moderating Influences Regarding First-Time Customers and Patrons, 國際品質管理研討會(ISQM), 中華民國品質學會, 2014年11月09日,台北。

  • 盧淵源、郭倉義、林廷軒,2014, 吸收能力差異對高科技廠內跨領域技術移轉的組織績效影響, 第13屆管理新思維研討會,台灣科技大學,2014年11月07日,台北。

  • Gwo Yang TSAI, Tsuang KUO, Yen-Chang LIU and Iuan-yuan LU, 2014, Study of Consumer Attitude Towards Online Shopping of Seafood, ANQ 2014, Singapore, 7 August 2014.

  • Yen-Chun Jim Wu, Tsuang Kuo and Ju-Peng Shen, 2012, Social Entrepreneurship Education Programs: A Recent Development, 3rd International Conference on Technology Enahnced Learning, Quality of Education and Education Reform, July 2-4, 2012, Barcelona, Spain.

  • Iuan-Yuan Lu, Tsuang Kuo, Jyung-Yau Chen, and Wen-Pin Lee, 2011, THE IMPACT OF PERCEIVED QUALITIES ON E-LEARNING USER SATISFACTION: AN EMPERICAL STUDY, 9th ANQ Congress, Sep 28-30, Ho Chi Minh City, Vietnam.

  • Iuan-Yuan Lu, Tsuang Kuo, and Wen-Pin Lee, 2011, THE IMPACTS OF SOCIAL INFLUENCE ON E-LEARNING USERS SATISFACTION: AN EMPIRICAL INVESTIGATION, 2011 International Conference on Management Learning and Business Technology Education, May 9-11, Kaohsiung City, Taiwan.

  • 李佳蓉、沈如鵬、郭倉義,2010, 行動廣告接受度對廣告效果之影響研究, Marketing '10 臺灣行銷學術研討會,2010年12月10日,臺北大學。

  • 賴柏志、郭倉義、盧淵源、沈如鵬,應用六標準差於表面黏著製程最佳化, 中華民國品質學會高雄市分會99年度年會,九十九年十一月廿七日,高雄。

  • Tsuang Kuo, Ju-Peng Shen, Mei-Ling Yang, 2010, A study of e-service quality, Satisfaction and Loyalty on Children’s Website, International Symposium of Quality Management 2010, Nov. 6, Taipei.

  • Iuan-Yuan Lu, Tsuang Kuo, Wen-Pin Lee, 2008, An empirical study on system quality and behavioral intention of e-learning, 2008 Asian Network for Quality Congress, Oct. 28– 31, Bangkok, Thailand.

  • Iuan-Yuan Lu, Tsuang Kuo, Ting-Syuan Lin, 2008, Cooperation and recompense between suppliers and retailers in a duopoly petroleum market, 2008 Asian Network for Quality Congress, Oct. 28 – 31, Bangkok, Thailand.

  • Tsuang Kuo, Ju-Peng Shen, Ying-Mei Chen, 2008, A study on relationship between lean production practices and manufacturing performance, International Symposium of Quality Management, Nov. 8, 2008, Koahsiung, Taiwan.

  • Y.C. Chang, Tsuang Kuo, 2007, A study of Internet purchase of 3C products, 2007 Annual meeting of Chinese society of technology management (中華民國科技管理學會年會暨論文研討會), Taichung, Taiwan. (in Chinese)

  • M.H. Hung, Tsuang Kuo, Tsun-Jin Chang, 2007, A study on service business processes and quality effectiveness, 2007 Annual conference of Chinese society of quality (中華民國品質學會第13屆品質管理研討), Taipei, Taiwan. (in Chinese)

  • Tsun-Jin Chang, Tsuang Kuo and Iuan-yuan Lu, 2007, Market Orientation, Customer Knowledge Development and NPD Performance: Comparison of R&D and Marketing Perspectives, The R&D Management Conference 2007, 4-6 July 2007, Bremen, Germany.

  • Tsuang Kuo, Chung-Han Lu, Hsien-Tang Tsai, 2007, Re-examining User Acceptance of Corporate Portal: A Confirmatory Factor Analysis, 10th International Conference of Society for Global Business and Economic Development, Kyoto, Japan, Aug. 8 - 11, 2007.

  • L.L. Cheng, Tsuang Kuo, 2006, An empirical study of the implementation of Six Sigma and TQM in Taiwan, 2006 Annual conference of Chinese society of quality (第十二屆全國品質管理研討會), Taichung, Taiwan. (in Chinese)

  • Kuo, T., Shih, M. H., & Tsai, H. T. 2006. Service Quality for Business-to-Business Professional Customers: A Pragmatic Study. The 2006 Academy of International Business (AIB) Southeast Asia Regional Conference on Global Vision and Local Competence, December 7-9 by Hong Kong Institute of Business Studies (HKIBS), Lingnan University and Bangkok University, Plaza Athenee, Bangkok, Thailand.

  • Kuo, T., Tsai, H. T., Lu, C. H., Shih, M. H., and Chiang, Y. Y. 2006. User Acceptance of Enterprise Information Portal (C1602). The 16th International Conference on Pacific Rim Management, Association for Chinese Management Educators (ACME) 2006 Annual Meeting, July 27-29, Honolulu, Hawaii.

  • Y.J. Chao, Tsuang Kuo, 2005, An introduction of the infrastructure for mobile commerce, Annual conference of Chinese society of quality, Koahsiung Chapter (品質學會高雄市分會94年度年會論文), pp. 51-59. Koahsiung, Taiwan. (in Chinese)

  • Kuo, T., Lu, I. Y., Huang, C.H. & Wu, G. C., 2005. A Conceptual Framework of Knowledge Flow among Employees. The 15th International Conference on Pacific Rim Management, Association for Chinese Management Educators (ACME) Proceedings, 486-492.

Other Publications

  • 盧淵源、郭倉義、林廷軒,非營利組織文化創意知識分享的挑戰--以蘭陽舞蹈團為例,工業工程個案專書,2014.

  • 郭倉義,精實醫療--萬靈丹vs選項,中華民國公立醫院協會103年度秋季學術研討會,2014.

  • 郭倉義、吳書欽、程鵬任,價值溪流圖,經理人月刊,2012 年 3 月號, p. 138.

  • 郭倉義、沈如鵬、陳靜蕓,電子製造業供應商服務品質,品質月刊,2011 年 12月號,頁 47-50.

  • 郭倉義、沈如鵬、楊梅稜,兒童網站服務品質初探,品質月刊,2009 年 12月號,頁 24-27

  • Tsuang Kuo, Ju-Peng Shen, Mei-Ling Yang, 2009, An exploratory study of service quality on children’s websites, Quality magazine, 45(12), 24-27

  • Tsuang Kuo, Y.M. Chen, I. Su, M.T. Yang, A. Chiu, An application of DMAIC to reduce the WIP of garment manufacturing, Journal of Quality (品質月刊), January 2008, 43-45. (in Chinese)

  • Tsuang Kuo, Knowledge management and business transformation, Management case study (管理個案集), Pioneer publishing, 2007. (in Chinese)

  • Tsuang Kuo, Operations management (chapter 10) in Introduction to Business, Pioneer publishing, pp. 282 - 307. (in Chinese)

  • Hueimei Liang, Tsuang Kuo, Information management and eCommerce (chapter 16) in Introduction to Business, Pioneer publishing, pp. 460 - 483. (in Chinese)

PROJECTS

Period

Title

2014

儀展 The control system for customized electroplating process

2013

儀展 The wireless smart analytic monitor devices

2012-2013

The acceptance of Electronic Vehicle, ITRI South (工研院南分院)

2003 - now

The rationalization of production systems, Bothwell industry Inc.

TEACHING EXPERIENCE 2004-2009

Degree

Course

Doctoral

Total quality management in supply chains

MBA

Management Information Systems.
Six sigma.

Part-time MBA

Six sigma

BBA

Management Information Systems

SERVICES

Year

Title

2014-present

Coordinator, International Affairs, Chinese Quality Society

2014-present

Deputy editor-in-chief, Quality monthly (品質月刊),Chinese Quality Society

2012-present

The Quality Management Research Group of Chinese Quality Society, Kaohsiung Chapter

1993 - now

Quality management research group, Chinese Society of Quality, Koahsiung chapter.

2004 - 2006

Director, College computing service, College of Management, National Sun Yat-sen University.

AWARDS

Period

Title

2012

Reviewer of Public Choice

PROFESSIONAL MEMBERSHIPS

Period

Title

1993 - now

Chinese Society of Quality